Burnaby's Trusted Auto Shop Since 2011

Honest Diagnostics. Fair Prices. No Upselling.

Marcelo and Richard specialize in transmissions, 4x4 systems, and second opinions that save Lower Mainland drivers thousands. BBB A+ rated with 4.9 stars across 103+ reviews.

Marcelo Auto Repair shop exterior

4.9★

Average Rating

103+

Customer Reviews

A+

BBB Rating

13 Years

Serving Burnaby

Our Story

Built on Trust, Not Upselling

We opened our doors in New Westminster in 2011, then moved to Byrne Road in Burnaby after five years. Marcelo Giunto and Richard run this shop on a simple principle: tell customers what they actually need, not what makes us the most money.

We've built our reputation one honest diagnosis at a time. Customers come to us for second opinions after other shops quote them thousands for unnecessary work — and we save them money by telling the truth. That's why reviewers call us "the most amazing honest business people" they've ever met.

We specialize in transmissions and 4x4 systems, but we handle everything from oil changes to pre-purchase inspections. No job is too small, and we treat every vehicle like it's our own. Located steps from Byrne Road in Burnaby, we're the shop Lower Mainland drivers trust when they need it done right.

Inside Marcelo Auto Repair shop
What We Do

Full-Service Auto Repair

Transmissions

Our specialty. We diagnose and repair automatic and manual transmissions with precision. Known across the Lower Mainland for saving customers thousands with honest assessments.

4x4 Systems

Expert service for all-wheel and four-wheel drive systems. We handle transfer cases, differentials, and driveline components for trucks and SUVs.

Pre-Purchase Inspections

Buying a used vehicle? We provide thorough written reports with honest straightforward advice. Multiple customers have thanked us for saving them from bad purchases.

Cooling Systems

Radiator repairs, thermostat replacements, coolant flushes, and leak diagnostics. We keep your engine running at the right temperature.

Air Conditioning

A/C diagnostics, recharges, compressor replacements, and leak detection. Stay comfortable year-round with properly functioning climate control.

Diagnostics

Computer diagnostics and troubleshooting for check engine lights and electrical issues. We explain what's wrong in plain language, not jargon.

Clutches

Clutch replacements and adjustments for manual transmission vehicles. We source quality parts and install them right the first time.

Brakes

Brake pad and rotor replacements, brake fluid flushes, and full brake system inspections. Your safety is our priority.

Tune-Ups & Oil Changes

Regular maintenance to keep your vehicle running smoothly. Spark plugs, filters, fluids — we handle the routine work that prevents bigger problems.

Why Customers Choose Us

Second Opinions That Save You Money

We've built our reputation by doing something rare in this industry: telling customers the truth. When other shops quote you thousands for work you don't need, we give you the real story.

No Upselling, Ever

We only recommend work your vehicle actually needs. Reviewers consistently praise us for not pushing unnecessary services or inflating repair costs.

Transparent Communication

We explain what's wrong in plain language and provide written reports. You'll always know exactly what we're doing and why.

Fair, Reasonable Pricing

Our rates are competitive and honest. Multiple customers have told us we saved them thousands compared to dealer quotes or other shops.

Fast, Reliable Service

We respect your time. Even on short-staffed days, we've been known to turn around repairs within 24 hours when customers need their vehicles back quickly.

Customer Reviews

What People Say

4.9 out of 5 stars • 103+ reviews

Marcelo and his mechanics are just the most amazing honest business people I have ever come across. Their diagnostics and fair pricing are amazing! Saving money to many clients!

Mark T.
★★★★★

Richard and Marcelo are professionals and have exceptional customer service. They helped me organize a tow when I didn't know what to do, and needed a car right away. They always do a thorough check when I need to take my car into the shop, and they are always honest and reliable. They do not upsell

Chiu B.
★★★★★

Best shop in the lower mainland by far

Carsen F.
★★★★★

I had such a great experience at Marcelo's! Took a car I was considering buying there for a pre-purchase inspection and they were so friendly and helpful. Gave me honest straightforward advice and multiple written reports. It's difficult finding a mechanic you can trust and I immediately felt comfortable and cared for at Marcelo's!

Kate H.
★★★★★
Get In Touch

Visit Us on Byrne Road

Address

106, 5113 Byrne Rd
Burnaby, BC V5J 3H6

Hours

  • Monday – Friday: 9:00 AM – 5:00 PM
  • Saturday: 9:00 AM – 3:00 PM
  • Sunday: Closed
Marcelo Auto Repair Inc. location